Web 2.0 - United Kingdom
Articles and resources about the implementation of Web 2.0 technologies by government in the United Kingdom.
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David Cameron's No 10 Twitter messages deleted without being read
- More than 3,000 messages to David Cameron's official Number 10 Twitter feed are deleted without even being read every month, it has emerged. By Rowena Mason, Political Correspondent. The Telegraph, 2 May 2013. "Direct messages intended for the Prime Minister's office are routinely ignored, even though aides reply to letters sent to Mr Cameron by mail.
A Freedom of Information request about the @Number10gov Twitter feed reveals it gets 100 to 200 direct messages from Mr Cameron's followers every day..."
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What do the public like about police Facebook pages?
- by Russell Webber, ConnectedCops, April 30, 2013. "If you're interested in British Police use of social media, you should definitely follow Mike Downes (@mikedownesmedia) who produces an incredibly useful monthly statistical update on UK police social media accounts.
In his latest post, Mike has focused on the sharp increase in the number of people 'Liking' police Facebook posts – where 16 forces had month-on-month growth of over 20%.
I thought I'd do a little analysis and look at exactly what sort of police posts people like..."
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British government to start posting exclusive stories via Twitter
- By Hunter Skipworth. Pocket Lint, 29 April 2013. "Britain's coalition government is to take to Twitter to offer journalists "Twitter exclusives". The move, which is a turnaround from David Cameron's famous "too many twits might make a twat” line in 2009, is designed to show a more social media savvy government..."
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The digital toolbox: Poor social media practice is the unavoidable outcome of a skills shortfall
- by Andy Price, Public Technology. 4 April 2013. "A recent survey by public sector specialist IT Trends revealed that nearly half of local authorities surveyed expected to increase their use of social media channels to reach their communities. And Third Sector organisations are manifesting the similar tendencies.
It is a reflection of the ubiquity of social media sites like Facebook and Twitter, the proliferation of devices themselves – particularly the rising ownership of smartphones and tablets - and the growing acceptance of social networking as a means of communication.
But it's important to consider who's running these channels - and remind ourselves that there are still skills shortfalls that need to be addressed in education..."
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Missing a Trick - a UK perspective on police and social media for #poltwt
- By Nathan Constable. Connected Cops, March 25, 2013. "... Social Media is not just valuable in major events and incidents. Used properly it can be an incredible community engagement tool. Much time is spent wondering how to reach 'hard to reach groups' – social media is one such route and you ignore it at your peril.
The best police accounts in the UK are those which engage in dialogue. It is no coincidence that these also have the largest followings.
Two fine examples are @MPSinthesky the Twitter account of the Metropolitan (London) Police Air Support Unit – and @SolihullPolice based in the West Midlands..."
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HMRC offers fresh guidance on YouTube
- HMRC, February 27, 2013. "HM Revenue and Customs (HMRC) has published 21 additional videos on YouTube aimed at helping new and growing businesses.
The new suite of videos covers practical subjects such as PAYE, VAT, Corporation Tax, record keeping, registering as an employer, payroll systems and trading with other countries. It includes case studies from real businesses..."
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Online RTI week
- HM Revenue & Customs (HMRC), March 4, 2013. "Employers are being offered interactive support on Real Time Information (RTI) in a week-long Twitter Q&A from HM Revenue and Customs (HMRC).
From April, employers will be required to move to a new way of reporting in real time, sometimes called Real Time Information (RTI). Employers will report each time they pay their employees, rather than annually.
HMRC experts will be on hand to offer help and support between 11 March and15 March. To take part or ask a question, follow @HMRCgovuk on Twitter and use hashtag #RTIqa..."
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HMRC turns to YouTube to help small firms
- publicservice.co.uk, 27 February 2013. "New videos have been released on YouTube to help new and growing businesses with tax and employment issues, HM Revenue and Customs has announced..."
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UK diplomacy through social media 'rapidly growing'
- By Matthew D'Arcy. Publicervice.co.uk, 22 February 2013. "The Foreign and Commonwealth Office has made a "rapidly growing use" of social media in its work around the world, Foreign Secretary William Hague has said, with his department now engaging with people on Facebook, Twitter and dozens of other social networks.
Hague dedicated a #FollowFriday tweet to the Foreign Office, or as it is known on Twitter @foreignoffice, "for its rapidly growing use of social media" in what he described as "digital diplomacy"..."
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Social media policy guide for FCO staff
- UK Foreign and Commonwealth Office. The FCO social media guidance includes information on:
- Context: why social media matters
- Social media activity in the FCO
- What are the rules?
- Official accounts
- Personal use of social media
- Dealing with mistakes.
The FCO encourages all staff to make full use of the opportunities offered by social media to help deliver FCO objectives..."
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#askMaude: Inquiry into public engagement takes to Twitter
- Posted by Andy Price. Public Technology, Tuesday, 20 November 2012. "The Twitter floor is open, and it's time to ask all those burning questions to the Minister for the Cabinet Office, Francis Maude.
The hashtag, #askMaude was announced by the Public Administration Select Committee this morning following it's latest meeting in Parliament on public engagement policy.
The PASC will be questioning the minister next Wednesday (28 November) in the next stage of its inquiry into how government engages citizens in policy making..."
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Use fake names on Facebook and Twitter, says the head of government internet security
- Cabinet Office boss warns against using real ID and birth date online; Culture minister Ed Vaizey says people should feel secure using websites; Labour accuses him of encouraging crime, By Matt Chorley, Mailonline Political Editor. 26 October 2012. "Facebook and Twitter users should make up fake names and not use their real identity, according to a senior government advisor.
Andy Smith, head of internet security at the Cabinet Office, claimed using pseudonyms online 'a very sensible thing to do'.
But his suggestion sparked claims that his advice would encourage criminal activity and was at odds with advice from ministers..."
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David Cameron gets 100,000 Twitter followers days after starting account
- Prime minister defies bookmakers' expectations by reaching target after sending first tweet at the weekend, Press Association, guardian.co.uk, Tuesday 9 October 2012. "Cameron once said that he would steer clear of the site, which allows users to send out messages in 140 characters or fewer, famously saying that he was worried that "too many tweets make a twat"..."
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Why not let social media run the country?
- By Brian Wheeler Political reporter, BBC News, 13 September 2012. "Why bother having elections and votes in Parliament, when you can find out what the people want in real time, 24 hours a day, on social media?
No-one is seriously suggesting that the keys to Downing Street should be handed over to Facebook users. Or that the prime minister should be replaced by a Twitter feed, however tempting that might seem to some.
But the weird, and slightly scary, fact is that after years of overly-optimistic predictions about e-democracy, social media is now so freely available and widespread that it would probably work. In theory..."
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Civil Service Live – Social media workshop
- by Louise Kidney. Government Digital Service, 5 July 2012. "On Wednesday 4th July, GDS ran a 30 minute workshop called ‘Social media guidelines: So what?’ at Civil Service Live. In a slightly departure from the usual presentation style at Civil Service Live, we decided to mix things up. Louise Kidney explains what happens when you get Civil Servants talking..."
This category last updated: 9 May 2013