Articles and resources about citizen or customer centric service, and customer relationship management relating to online service delivery by government in the United Kingdom.
Articles and resources about trends and issues in the creation and use of digital content data repositories, and the development of digital strategies by government in the United Kingdom.
Articles and resources about trends and issues relating to digital television, including datacasting and iptv to provide e-Government services in the United Kingdom.
Articles and resources about trends and issues in the use of geographic information systems (GIS) and geospatial data in the provision of egovernment services by government in the United Kingdom.
Articles and resources about how governments are providing and accessing services via mobile devices such as mobile phones and pdas in the United Kingdom.