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by Mike Bracken. Government Digital Service, 19 June 2012. "... I am very heartened to see that Digital by Default is a core theme running through the Civil Service Reform plan with the explicit acceptance by the Minister that 'central government wherever possible must become a digital organisation. These days the best service organisations deliver online everything that can be delivered online. This cuts their costs dramatically and allows access to information and services at times and in ways convenient to the users rather than the providers'..."
Further information on Digital a key component for Civil Service Reform Plan
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