Australian Government 2.0 Taskforce Final Report
The Federal Government released the final report on 22 December 2009. An excerpt follows.
The promise of Government 2.0
By embracing Government 2.0 we can:
- make our democracy more participatory and informed
- improve the quality and responsiveness of services in areas like education, health and
environmental management, and at the same time deliver these services with greater agility
- cultivate and harness the enthusiasm of citizens, letting them more fully contribute to their
wellbeing and that of their community
- unlock the immense economic and social value of information and other content held by
governments to serve as a precompetitive platform for innovation
- revitalise our public sector and make government policies and services more responsive to
people’s needs and concerns by:
- providing government with the tools for a much greater level of community engagement
- allowing the users of government services much greater participation in their design and
- involving communities of interest and practice outside the public sector - which offer
unique access to expertise, local knowledge and perspectives - in policy making and
- more successfully attracting and retaining bright, enthusiastic citizens to the public service
by making their work less hierarchical, more collaborative and more intrinsically rewarding.
Government 2.0 will be central to delivering on critical national objectives including delivering
on our National Innovation Agenda - including the aspiration for a more innovative public
sector. It will be central to addressing the desire of the Advisory Group on the Reform of
Australian Government Administration to establish in Australia the world’s best public service
which puts citizens at the centre of everything it does. It will be an important component of the
Department of Human Services service delivery reform agenda. It can improve social inclusion.
And it will enable us to make the most of our huge broadband investment making Australia a
more connected democracy.
The report is available from the Australian Government Information Management Office, Department of Finance and Deregulation.
Last updated: 22 December 2009
Australian Gov 2.0 Taskforce publicly releases final report - and most project reports
eGov AU - Craig Thomler's personal eGovernment and Gov 2.0 thoughts and speculations from an Australian perspective, Wednesday, December 23, 2009. The Government 2.0 Taskforce has released its final report along with most of the 19 projects it has contracted out over the last 6 months.
Government 2.0 Taskforce - Project 14: Social media for Emergency Management
December 22, 2009. "NGIS investigated leading and emerging best practice in relation to the use of social media for improving location enabled information sharing between emergency management agencies and the affected community. The report showcased a number of useful examples and also provided a roadmap for future work, recommending the need for further targeted R&D, promotion and implementation trials in this area..."
Government 2.0 Taskforce - Project 2 and 3: Identify key barriers within agencies to Government 2.0 and survey of Australian Government Web 2.0 practices
December 22, 2009. "E8 Consulting conducted a survey and interviews with a range of public servants about their experiences and perceptions of implementing web 2.0 in government. The report concluded that there are significant inconsistencies in the levels of access that public servants have to Web 2.0 tools and a growing gap between their use at home and work. A variety of legal, technical and cultural reasons were cited for the restrictions on work based access to Web 2.0 tools, but the report concluded that most of these could be addressed within existing policy frameworks through better education of public servants (particularly senior management) about the benefits, risks and practical uses of Web 2.0 in government..."
Government 2.0 Taskforce - Project 8: Online Engagement Guidance and Web 2.0 Toolkit for Australian Government Agencies
December 22, 2009. "Headshift developed a series of practical resources to provide guidance to government agencies using Web 2.0 tools and provided a recommendation for a toolkit of Web 2.0 technologies that agencies can use based on principles of shared services and re-use. The report found that a diverse range of Web 2.0 technologies are already being used by government agencies and identified twenty-seven separate use cases for online engagement. The report also considered the government's existing investments in GovDex and concluded that it could be further leveraged as part of the toolkit to provide a shared services platform for agencies, particularly those with limited resources and/or technical capabilities for online engagement..."
Government blueprint for reform: What it means for CIOs
Changes will bring CIO out of the back office: analyst, by Lisa Banks. CIO, 18 June, 2010. "The role of CIOs in government will change in the wake of the Rudd government accepting the Government 2.0 Taskforce reforms, according to a new report from analyst firm, Ovum. According to the report Australian reform blueprint underpins e-government aspirations, key recommendations from the taskforce as outlined in Ahead of the Game: Blueprint for Reform will "be music to the ears of agency CIOs and those long suffering souls on the frontline of e-government". The taskforce recommended nine overall reforms to reduce red tape and increase transparency between government agencies, citizens and businesses..."
Government gees up citizen mash ups
By Beverley Head. ITWire, Tuesday, 25 May 2010. "The Federal Government wants more citizens and private companies to participate in its fledgling web 2.0 initiatives and also use commonwealth content being released under creative commons licence in private mash ups..."
Government Response to the Report of the Government 2.0 Taskforce
Department of Finance and Deregulation, May 2010. "Synopsis - On 3 May 2010, the Minister for Finance and Deregulation released the Government Response to the report of the Government 2.0 Taskforce – Engage: Getting on with Government 2.0. Some key points from the Taskforce's report include: Government 2.0 or the use of the new collaborative tools and approaches of Web 2.0 offers an unprecedented opportunity to achieve more open, accountable, responsive and efficient government; Though it involves new technology, Government 2.0 is really about a new approach to organising and governing. It will draw people into a closer and more collaborative relationship with their government. Australia has an opportunity to resume its leadership in seizing these opportunities and capturing the resulting social and economic benefits; Leadership, and policy and governance changes are needed to shift public sector culture and practice to make government information more accessible and usable, make government more consultative, participatory and transparent, build a culture of online innovation within Government, and to promote collaboration across agencies. The report included 13 recommendations which are addressed in the Government Response..."
Govt 2.0 report 'lacks purpose and aim'
By Ben Grubb, ZDNet Australia, 3 February 2010. "The Government 2.0 Taskforce report, released late last year, had "analytical weaknesses" and read like it had been "written by a machine", according to an IT analyst..."
- Australian Government 2.0 Taskforce Draft Report
- The Taskforce has released its draft report. Comments are due by 16 December 2009. The invitation to "engage" is both a call to action and affirmation of the vision towards which that action leads. This is the promise of Government 2.0. "Engagement" is what Government 2.0 is all about.