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Community Engagement - Australia
Articles and resources about trends and issues in community and citizen engagement initiatives by government in Australia.
5
Site Articles
- Australian Government 2.0 Taskforce Final Report
- The Australian Federal Government released the final report of the Government 2.0 Taskforce on 22 December 2009.
Added: 22 December 2009
Page views: 7,203
Rating: 0
Votes: 0
- Australian Government 2.0 Taskforce Draft Report
- The Taskforce has released its draft report. Comments are due by 16 December 2009. The invitation to "engage" is both a call to action and affirmation of the vision towards which that action leads. This is the promise of Government 2.0. "Engagement" is what Government 2.0 is all about.
Added: 9 December 2009
Page views: 3,408
Rating: 0
Votes: 0
- Australian Government Guide for Public Servants Participating Online
- The Australian Public Service Commission has updated its APS Values and Code of Conduct in practice to assist public servants who wish to participate online. Guidance is available under Chapter 3 - Managing official information, and Chapter 15 - APS employees as citizens.
Added: 25 November 2009
Page views: 4,771
Rating: 0
Votes: 0
- Kate Lundy - The Path to Open Government: The Pillars of Gov 2.0
- Paper presented by Australian Senator Kate Lundy at the Gov 2.0 Expo in Washington DC on Wednesday 26 May 2010 which discusses the three pillars of Gov 2.0: democratising data, citizen-centric services and participatory democracy.
Added: 27 May 2010
Page views: 4,233
Rating: 0
Votes: 0
- Q&A with Mia Garlick for Gov 2.0 Conference on Digital Economy and Convergence Strategy
- Mia Garlick is the Assistant Secretary for the Digital Economy Branch, Department of Broadband, Communication and the Digital Economy. The Gov 2.0 conference is being held in Canberra 3 - 4 November, 2010. She is focused on trying to drive digital economy in Australia and also in preparing a convergence review.
Added: 29 September 2010
Page views: 1,197
Rating: 0
Votes: 0
74
External Links
- Engage: Getting on with Government 2.0: Report of the Government 2.0 Taskforce
- Government 2.0 Taskforce, December 2009. "Government 2.0 or the use of the new collaborative tools and approaches of Web 2.0 offers an unprecedented opportunity to achieve more open, accountable, responsive and efficient government. Though it involves new technology, Government 2.0 is really about a new approach to organising and governing. It will draw people into a closer and more collaborative relationship with their government. Australia has an opportunity to resume its leadership in seizing these opportunities and capturing the resulting social and economic benefits..."
Added: 22 December 2009;
Page views: 2,174
Rating: 0
Votes: 0
- From talking at citizens to talking with them
- by Craig Thomler. Canberra Times, May 1, 2012. "... It's tempting to treat social media as merely an extension of traditional communication channels. However, in reality, there is a huge leap from engaging with citizens through time-limited vertically managed, one-way channels, where technical limits shape the dialogue into particular forms (TV, radio and print), to freer-flowing, two-way conversations, where agencies are an equal participant in the discussion. Your customers - and staff - can now create their own virtual newspapers, radio stations and television channels, or hold national discussions without your involvement. Organisations therefore need to rethink their approach to dialogue and engagement, rebuilding from the ground up..."
Added: 3 May 2012;
Page views: 139
Rating: 0
Votes: 0
- Government as a social media hub?
- by Francis Walsh. Canberra Times, April 3, 2012. "Public servants must move beyond 20th-century letter-writing and learn to engage informally... Ministerial correspondence is a load-bearing axel that now creaks and groans under the new pressures. The old wooden wheel is now turning into a social hub. So what is ministerial correspondence about? People from all areas of Australia write letters of complaint (many) and praise (few) to government ministers. Staff in departments and agencies draft responses. They email that draft to their supervisor who redrafts it and emails them to their supervisor, and so on (with some rather irritating back-and-forth for quibbles and scribbles). Sometimes, the process works well; sometimes, it's confusing and confused; sometimes, no one's in the know..."
Added: 4 April 2012;
Page views: 381
Rating: 0
Votes: 0
- Australia engages citizens in US$27 million Great Barrier Reef project
- By Shahida Sweeney. FutureGov, 1 March 2012. "The Australian and Queensland governments have joined forces to create a deeper knowledge of the Great Barrier Reef under a US$27 million (AUD$25 million) citizen engagement program. This program brings together government and industry partners under a project called eReefs. The eReefs project combines customised e-portals, mobile communications, as well as modelling and forecasting technologies to engage citizens and other stakeholders to protect and manage the reef..."
Added: 1 March 2012;
Page views: 166
Rating: 0
Votes: 0
- You can't expect citizens to engage with you if you don't engage with them
- eGov AU - Craig Thomler's professional blog - eGovernment and Gov 2.0 thoughts and speculations from an Australian perspective, Wednesday, February 22, 2012. "I am proud of how far many Australians governments have come in their online use over the last few years. A number of agencies have begun embracing the new tools available to communicate with the public. They are blogging, tweeting and facebooking, bypassing traditional media to share their news publicly with the Australian community. Next however is the hard challenge - ongoing engagement..."
Added: 22 February 2012;
Page views: 203
Rating: 0
Votes: 0
- How should agencies moderate their online channels?
- eGov AU - Craig Thomler's professional blog - eGovernment and Gov 2.0 thoughts and speculations from an Australian perspective, Friday, February 3, 2012. "While government agencies often have limited options in the approaches they choose to use for moderating third-party social media channels, there's a number of ways they can choose to moderate channels under their control, including blogs, forums and wikis. There's limited official guidance, and no real mandates or instructions for particular moderation approaches available across Australian government (to my knowledge). This is partially a good thing, as agencies need to consider what works for their goals and the sensitivity of their engagements, not merely follow a central line..."
Added: 7 February 2012;
Page views: 326
Rating: 0
Votes: 0
- Citizens' engagement in policymaking and the design of public services - in pdf format (1070kb)
- (This document requires the use of Adobe Acrobat Reader). By Brenton Holmes, Politics and Public Administration Section, Department of Parliamentary Services, RESEARCH PAPER NO. 1, 2011–12, 22 July 2011. "...Fundamental to any consideration of citizen engagement in policymaking and the design of public services is the recognition that the citizens in a democracy have both rights and duties, and that democratic governance provides opportunities for citizens to participate actively in shaping their world. Such participation is effected in multiple ways and at various levels, from informal local and community settings, through incorporated entities, NGOs and peak bodies, to such key institutions as legislatures, the courts and the public service..."
Added: 21 November 2011;
Page views: 243
Rating: 0
Votes: 0
- Are Australia's emergency services ready to engage with social media?
- BushfireConnect unsuccessful in government grant bid. eGov AU - Craig Thomler's professional blog - eGovernment and Gov 2.0 thoughts and speculations from an Australian perspective, Monday, September 26, 2011. "It's come to my attention that the BushfireConnect team were unsuccessful in securing a small grant under the National Disaster Resilience Grant Scheme to support their work in providing emergency support during Australia's bushfire season. I've been told that the reason the grant was rejected was that, "as the VIC Emergency Services do not yet have a Social Media Policy, they did not 'feel comfortable with' being seen to 'endorse' Emergency Management Social Media projects by providing them with grants." All three social media projects vying for a grant were rejected..."
Added: 29 September 2011;
Page views: 380
Rating: 0
Votes: 0
- Bushfire Connect
- "Bushfire Connect is an online bushfire crisis service presenting real time information submitted by local community members and emergency agencies. Our goal is to establish a reliable, dynamic and timely resource for people in fire threatened or damaged areas to enhance and extend the utility of official data sources. The Bushfire Connect website maps fire related incidents added by people via SMS, email, Twitter, smart phone applications or through the website. People in remote areas needing information quickly can receive customized, automatic SMS alerts direct to their phones..."
Added: 29 September 2011;
Page views: 265
Rating: 0
Votes: 0
- Twitter feed on EngagementHQ
- by Crispin Butteriss. Bang the Table, May 4, 2011. "Last week we were reminded that you don't know what you don't know! The good people at Sydney City Council asked us to embed a Twitter feed into a site we were creating for their consultation about the Sydney night time economy..."
Added: 12 May 2011;
Page views: 639
Rating: 0
Votes: 0
- G'day from Down Under where public engagement is on the government's agenda
- By Don Lenihan. Public Policy Forum, May 10, 2011. "I am in Australia, where the Commonwealth Government is about to launch an innovative pilot project on co-designing public services. The goal is to move beyond simply delivering services and start using them to genuinely engage the public by giving them a direct say in how government services work..."
Added: 12 May 2011;
Page views: 455
Rating: 0
Votes: 0
- What is muting Australian public servants online?
- eGov AU - Craig Thomler's professional blog - eGovernment and Gov 2.0 thoughts and speculations from an Australian perspective, Thursday, March 3, 2011. "... However many public servants still haven't made the link between social media and their jobs. They haven't had the time to reflect or consider - nor been presented with compelling cases of why they should adopt new tools - particularly where old ones continue to work reasonably well. We haven't yet reached a tipping point, where the argument for and knowledge of the new approaches now available has overcome the resistance and systems geared towards more traditional approaches..."
Added: 3 March 2011;
Page views: 1,047
Rating: 0
Votes: 0
- Connecting Communities - the impact of broadband on communities in the UK and its implications for Australia
- huawei.com.au, January 2011. "Connecting Communities is a groundbreaking review of the community benefits and innovation enabled by broadband in the UK and the policy implications for Australia. Commissioned by Huawei Australia but independently researched and compiled by Dr Tim Williams, Connecting Communities is based on a wealth of case-studies, interviews and analysis combined with a sharp personal insight. The report offers compelling real life evidence of the impact of broadband – on public services, democratic activity, and on communities themselves. Its conclusion that 'broadband is too important to be left to geeks and engineers' and that the objective should be to build not just a network but a 'networked society' will provoke debate. The author also hopes to promote and inspire engagement and discourse between Australian businesses, industry groups, Government and, of course, communities themselves..."
Added: 24 February 2011;
Page views: 1,208
Rating: 0
Votes: 0
- Benefits and risks of online collaboration with citizens (Workshop 1 CEBIT Gov 2.0 Conference)
- eGov AU - Craig Thomler's professional blog - eGovernment and Gov 2.0 thoughts and speculations from an Australian perspective, Thursday, November 4, 2010. "Following on from our last exercise, Reasons for not releasing data in government, we've been discussing the benefits and risks of increasing (online) collaboration and consultation with citizens. Below is what the room came up with (and discussed)..."
Added: 11 November 2010;
Page views: 582
Rating: 0
Votes: 0
- My Politician - keeping track of your politician for you
- "My Politician enables you to search the profiles of all the federal Australian politicians, (candidates for election too, when the elections are on) and in the future State politicians. You can quickly locate statistical and contextual information about politicians in your electorate and compare them with other politicians across the country... Our MyP rating is based on how well they are using Digital Communication tools to talk to their communities. How is your politician working to communicate with you? Coming soon a rating system that lets you rate your local politician and how well they are doing for you..."
Added: 15 October 2010;
Page views: 1,007
Rating: 0
Votes: 0
This category last updated: 3 May 2012
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