I am trying to collect examples of government standards related to the use of wikis, web blogs, social media such as Twitter, Facebook, Slideshare etc.

Can anyone advise me of any they know about please?

still love the US Air Force Web Posting Response Assessment

Thanks Ian - its pretty good - that one!!

I don't have any good Govt. examples of standards for social media use, but there's some good ones from the private sector which would be of use if you're looking for guidance.

Telstra's 3 R's: http://www.nowwearetalking.com.au/opinion/blog-how-the-3rs-empower-telstra-staff-online-225
and http://www.nowwearetalking.com.au/library/pdf/news/social-media-company-policy_final_150409.pdf

SAP: http://www.socialmediatoday.com/SMC/108483

American Red Cross: http://sites.google.com/site/wharman/social-media-strategy-handbook

Australian Public Service Commission
Australian Public Sector (APS) Values Code of Conduct in online communication:

Circular 2008/8: Interim protocols for online media participation
APS Interim protocols for online media participation

Web 2.0 Governance Policies and Best Practices
Web 2.0 Governance Policies and Best Practices

Hi there,
We have been collating some Social Media guidelines on the Victorian Government Intranet - here is a summary - you might find them useful : )


Australian Public Sector Values and Code of Conduct in practice:
http://www.apsc.gov.au/values/conductguidelines.htm
and in particular:
Circular 2008/8: Interim protocols for online media participation
http://www.apsc.gov.au/circulars/circular088.htm

Excellent List of 40+ Social Media Guidelines, Blogging Guideslines etc
http://laurelpapworth.com/enterprise-list-of-40-social-media-staff-guidelines/

Red Cross Social Media Strategy/Policy Handbook: An Excellent Model :
http://www.socialmediatoday.com/SMC/107338

Mosman City Council on Twitter (how they use Twitter):
http://www.mosman.nsw.gov.au/web/external/twitter

The City Of San Francisco Now Lets You Submit Complaints Via Twitter
http://www.techcrunch.com/2009/06/02/the-city-of-san-francisco-now-lets-you-submit-complaints-via-twitter/?awesm=tcrn.ch_32S

http://govsocmed.pbworks.com/Web-2-0-Governance-Policies-and-Best-Practices

http://wiki.altimetergroup.com/page/Social+Media+Policies?t=anon

10 Must-Haves for Your Social Media Policy
http://mashable.com/2009/06/02/social-media-policy-musts/

Blogging policy examples:
http://intranetblog.blogware.com/blog/_archives/2007/12/6/3395095.html

Intel Social Media Guidelines:
http://www.intel.com/sites/sitewide/en_US/social-media.htm

What would you put in corporate Twitter usage guidelines?
http://www.currybet.net/cbet_blog/2009/02/twitter_guidelines.php

New ‘WSJ’ Conduct Rules Target Twitter, Facebook:
http://www.editorandpublisher.com/eandp/news/article_display.jsp?vnu_content_id=1003972544

http://delicious.com/tag/social_media_subcouncil

http://government20bestpractices.pbworks.com/

http://www.education.vic.gov.au/devreskit/webdev/blogs.htm
http://www.education.vic.gov.au/devreskit/webdev/podcasts.htm
http://www.education.vic.gov.au/devreskit/webdev/rss.htm
http://www.education.vic.gov.au/devreskit/webdev/wiki.htm

cherylh wrote on 17/07/2009 2:25:22 PM

I am trying to collect examples of government standards related to the use of wikis, web blogs, social media such as Twitter, Facebook, Slideshare etc.

Can anyone advise me of any they know about please?

Does anyone have some examples of Gov agencies using these Social Networking services already? Some working examples would really help get the message through to the exec.

Stewart Luxton wrote on 09/12/2009 11:07:49 AM

Does anyone have some examples of Gov agencies using these Social Networking services already? Some working examples would really help get the message through to the exec.

thanks for that...

I am still confuse with the list of resources for social media. Does the government really need those technology or they can stick to only one CMS platform.